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Privacy Policy

1. General Information

  • This Privacy Policy is an electronic record under the Information Technology Act, 2000 and its applicable rules. It is generated by a computer system and does not require physical or digital signatures.

  • The policy is published in compliance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires websites to publish their rules, regulations, privacy policies, and terms of use.

  • The domain name www.propninja.com (“Website”) is owned and managed by Propninja Consulting Private Limited, headquartered at 1685 6th A Main, 7th Cross, Hampinagar, Vijayanagar, Bangalore 560104, along with its subsidiaries, affiliates, and group companies.

  • For the purpose of this Privacy Policy:

  • “User/You” refers to any individual or entity accessing or using the Website who is legally competent under the Indian Contract Act, 1872.

  • “We/Us/Our” refers to Propninja and/or the Website.

  • “Party/Parties” refers to the User and the Company individually or collectively.

  • By using the Website, you accept this Privacy Policy and the Terms of Use available at www.propninja.com. Both documents are binding agreements, and updates may occur from time to time. Continued use of the Website implies acceptance of such changes.

2. Collection of Information

We collect and store personal and non-personal information, including but not limited to:

  • Name, email, phone number, address, gender, date of birth, nationality, login credentials.

  • Browsing history, IP address, device details, and location data.

  • Shopping preferences, feedback, reviews, uploaded images, and survey responses.

  • Purchase history, buying behavior, and communication with the Company.

This data helps us:

  • Personalize your browsing and shopping experience.

  • Improve Website performance, safety, and usability.

  • Provide targeted offers, promotions, and recommendations.

3. Cookies and Tracking

  • We use cookies and similar tracking technologies to analyze web traffic, improve functionality, and provide personalized recommendations.

  • Cookies may store login details, browsing preferences, and other identifiers.

  • You may disable cookies in your browser settings, but certain Website features may not function properly without them.

4. Sharing of Personal Information

  • Your information may be shared with:

  • Corporate affiliates for fraud prevention, identity verification, and joint services.

  • Law enforcement agencies when required by law, court orders, or legal processes.

  • Business entities in the event of mergers, acquisitions, or restructuring.

5. Data Security

  • Transactions on the Website are encrypted and secure.

  • Payment details such as credit/debit card information are not stored by Propninja but are processed directly through authorized and compliant payment gateways.

6. Third-Party Advertisements

  • We may use third-party advertising partners to display ads based on your browsing activity.

  • External websites linked on our platform may collect user information independently. Propninja is not responsible for the privacy practices of such third-party sites.

7. User Consent

  • By accessing and using www.propninja.com, you consent to the collection, storage, processing, and sharing of your information in line with this Privacy Policy.

8. Grievance Officer

  • In compliance with the Information Technology Act, 2000, the designated Grievance Officer is:

  • Mr. Yashass K
    📧 Email: Yashassk@propninja.com

9. Dispute Resolution and Jurisdiction

  • Any disputes will first be addressed through mediation. If unresolved within 30 days, they will be referred to arbitration under a sole arbitrator appointed by the Company.

  • Arbitration will be conducted in English, seated in Delhi, India.

  • The Privacy Policy and Terms of Use are governed by Indian laws, and courts in Delhi shall have exclusive jurisdiction.

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